2015 European Contact Centre & Customer Service Awards

The European Contact Centre & Customer Service Awards is an established annual event, recognising and rewarding the best and most successful individuals and organisations in the contact centre and customer service industry. 

The European Contact Centre & Customer Service Awards will enable you to demonstrate to your current and future customers, employees and competitors that your organisation is an exceptional business. Being selected as a winner or finalist is a great achievement and a real opportunity to generate positive publicity for your business across all media.

Eligibility:

The Awards are open to organisations in both the private and public sectors. You can enter as many categories as you like. 

Important dates:

Entries must be submitted: 9th February 2015

Awards ceremony: 10th June 2015

2015 Categories

INDIVIDUAL AWARDS

Customer service business leader

Customer service professional of the year

Senior Manager of the year

Operational support professional of the year

Team leader of the year

Rising star

Technical support professional of the year

INNOVATION & TECHNOLOGY AWARDS

Application of technology 2015

Improvement strategy of the year

Multi-channel customer service 2015

Best social media in customer service

Innovation in customer service

Customer Service training program of the year

TEAM AWARDS

Best banking & financial services

Technical support team of the year

Complaints management team

Customer experience team of the year

Operational support team of the year

CONTACT CENTRE AWARDS

Large contact centre of the year

Medium contact centre of the year

Small contact centre of the year

Employer of the year

Outsourcing partnership of the year

Further information about the European Contact Centre and Customer Service Awards.

Contact Awards Intelligence today to discover how we can professionally draft your entry and handle the entry process for you. Our service will save you time and give you the best possible chance of success. On average, you are 4x more likely to win with our expert support. Simply call us now on +44 (0)1444 230130 or email enquiries@awardsintelligence.co.uk