The 2018 Engage Awards

09/04/2018 - Awards, News, Business

The 2018 Engage Awards boast 20 categories, providing more opportunities than ever for organisations and individuals to showcase their achievements.  These will encompass excellence in contact centres, marketing and outsourcing, as well as recognising emerging leaders in the fields of customer and employee engagement.

The Engage Awards continue to shine a light on organisational excellence and also recognise individuals who have accomplished significant achievements within the fast-evolving customer and employee engagement market.


Customer Engagement Professional of The Year

Employee Engagement Professional of The Year

Best Use of Technology in Customer Engagement

Best Use of Technology in Employee Engagement

Best Use of Social Media

Best Use of Innovation in Customer Engagement

Best Use of Innovation in Employee Engagement

Best Use of Voice of The Customer 

Best Use of Voice of The Employee

Best Engagement in Retail & Financial Services

Best Employee Centric Strategy  

Best Use of Training

Best Engagement in Utilities & Telcos

Best CX Marketing Strategy

Tomorrow’s Leader

Best Business Transformation Strategy

Best Contact Centre 

Best Use of Webchat, Artificial Intelligence (Ai) Or Robotics

Best Online Customer Experience 

Best Outsourcing Partnership

Key Dates:

Entry Deadline: 16 July 2018

Awards Ceremony: 12 November 2018, Westminster Park Plaza

For more information please visit: The Engage Awards

Contact Awards Intelligence today to discover how we can professionally draft your entry and handle the entry process for you. Our service will save you time and give you the best possible chance of success. Simply call us now on 01444 230130 or email

Tap to Call

Contact Us

Telephone +44(0)1444 230130

or email

Alternatively, click here to book a call back


Sue Hall, Awards Intelligence

Hi, would you like a no obligation, honest assessment of your chances of personal honours or business awards success?
If so, simply leave your contact details and I will get back to you as soon as I can.

Fields marked with (*) 
are mandatory.